MIKIS IN PRACTICE · 11.11.2026

KSÖ: a dedicated AI workspace with Mikis

A tailored Mikis environment brings chat, knowledge sources, document templates and central administration together for Kompetenzzentrum Sicheres Österreich.

KSÖ Mikis: chat entry with task selection, templates and knowledge stores.
KSÖ Mikis: chat entry with task selection, templates and knowledge stores.

From AI exploration to a dedicated workspace.

For Kompetenzzentrum Sicheres Österreich (KSÖ), we configured and extended an organisation-specific Mikis environment. The current pilot combines a tailored chat interface with central administration. It is a separate implementation project alongside the previously documented AI workshops.

A clear entry point for the team

The start screen introduces AI use through understandable tasks, prompt templates, knowledge stores and file attachments. Presentation, wording and model profiles are aligned with the intended workflow.

Central administration

The administration area brings together document templates, knowledge areas, the chat entry screen and presentation options. Responsible staff can maintain the task selection and assigned profiles. Templates and branding support the creation of editable documents.

Making data routes understandable

The interface identifies the configured model connection and provides guidance on data processing and safe use. The KSÖ profile shown indicates cloud processing through Mittwald. This project is therefore not presented as fully internal model operation.

Our contribution

  • Configuration and customisation of the Mikis workspace
  • KSÖ branding and clear chat entry points
  • Administration of tasks, profiles and templates
  • Integration of the intended knowledge and document functions
  • Guidance on data routes, model connections and use
  • Technical checks, support and continued development

YOUR NEXT STEP

What task is your team working on?